FAQ

Kope Kreations is a small business in Manchester who make luxury house filling aromas, resin and personalised items. All of our products are hand made for that little bit of extra love. We believe that every home deserves to have high quality scents and products for that little bit of love and luxury. 

We are fully insured and CLP compliant. 

Once you have placed an order, we aim for 5-7 workings days before we dispatch. During busier times this may change but we will do our best. Once you receive a dispatched email, you are then able to track your order with the tracking number provided.  

All of our wax products are hand poured in small batch's. This means that the each batch my slightly differ in colour to the photos shown. However we may try a different style or design from time to time. The scent and shape will still be the same and it will always be made with the same amount of love and care so don't worry !

Nobody can 100% tell or say if their wax melt, candles etc are safe around pets. Although our scents are non-toxic, we do recommend keeping all of our products out of reach any “furry babies”. 

 The easiest way we’ve found is to turn on your burner if you have an electric one or light a tealight and leave for around 30 seconds. Then whilst stabilising the burner with one hand, you should be able to slide the old wax out with the other. 

DO NOT LEAVE A WAX MELT BURNER UNATTENDED WHEN BURNING

DO NOT USE ANY OTHER PRODUCTS WHEN REMOVING WAX FROM YOUR BURNER 

KEEP ALL WAX MELTS, TEALIGHTS AND WAX BURNERS OUT OF REACH OF CHILDREN & PETS

DO NOT PLACE YOUR MELT MURNER OR CANDLE ON A UNEVEN SURFACE OR NEAR A DRAFT